Shipping Policy

Daigyo Shipping Policy: Ensuring a Seamless Delivery Experience

At Daigyo, your satisfaction from click to sip is our priority. Here’s what you need to know about our shipping policy to make your ordering process as smooth as the tea we serve:

Order Processing:

  • Quick Turnaround: Orders are swiftly processed within 1-2 business days. Note: During peak periods, processing times may be slightly longer, but we always aim for speed and efficiency.

Shipping Rate & Free Shipping Offer:

  • Flat Rate Shipping: All orders across Canada enjoy a $15 flat shipping rate.
  • Free Shipping: Delight in free shipping for orders over $75, perfect for stocking up on your tea favorites.

Delivery Timeline:

  • Estimated Arrival: Once your order is on its way, expect it to arrive within 3-7 business days, location-dependent within Canada. Your patience is much appreciated, and we’re here to support with any delivery queries.

Enhanced Shipping Details:

  • Order Tracking: You’ll receive an email with a tracking number once your order ships, offering peace of mind by tracking its progress to you.
  • International Shipping: We offer shipping to select international destinations. Please note, customs duties and taxes may apply and are the responsibility of the recipient.
  • Address Accuracy: Double-check your shipping details for accuracy. We cannot be responsible for misdeliveries due to incorrect address submissions.
  • Order Status: For updates, log into your account or contact our customer support.

Need Assistance? Our dedicated customer service team is eager to assist with any inquiries at info@daigyotea.com.

Thank you for choosing Daigyo for your journey through the rich flavors of Japanese tea. We’re excited to bring our tradition and taste directly to your door.

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